Telecom Billing - SoaP November 2001
Analysis and forecast of the telecom billing market including voice re-sales, mobile, IP, fraud analysis and merger and acquisition activity.
Wrestling with the Bear - IBM eKM April 2001
The value of Knowledge Management in a recession.
e-Free - IBM eKM April 2001
Does e-information mean free information ?
What is an Expert ? - IBM eKM April 2001
The role of 'experts' in knowledge communities.
IDC KM - IBM eKM April 2001
Analysis of IDC's report on the global market for Knowledge Management Software .
Memes, Viral Marketing & Knowledge Management (Parts 1 - 4) - IBM eKM March \ April 2001
Theoretical basis and validity of memes and viral marketing; marketing as an extension of Knowledge Management.
The Intrepreneur Inside - IBM eKM March 2001
Fostering internal entrepreneur ship.
Industrial Knowledge Management - IBM eKM March 2001
Book Review.
Global Digital Media Review - March 2001
Internal Paper - Analysis of the global digital media market (including forecast) including VoD, Entertainment Software (Games), Digital Rights Management and e-Cinema.
Applied Knowledge Management (Parts 1- 4) - IBM eKM February \ March 2001
Knowledge Management tools and techniques applied to: Corporate Strategy, Information Technology, Product Development and Customer Service.
The Joy of Push - IBM eKM February 2001
The role of information push techniques in Knowledge Management.
The Knowledge Management Field Book - IBM eKM February 2001
Book Review - The Knowledge Management Field Book. W Bukowetiz, R Williams. FT Prentice Hall 1999.
Organizational Learning (Parts 1 - 3) - IBM eKM January \ February 2001
Does organizational learning exists, if so is it good and how can knowledge management be harnessed to, at the very least, avoid the mistakes of the past.
Generation ? - IBM eKM January 2001
Knowledge Management techniques for those that have grow up digital and those that have not.
The Knowledge Creating Company - IBM eKM January 2001
Book Review - of the seminal work on Knowledge Management by Nonaka and Takeuchi.