eCRM - Lotus Gold November 22 2000.
An overview of CRM, Relationship Marketing and One-to-One Marketing.
B2B Exchange Review - November 2000
Internal Paper - Analysis of the status of B2B exchanges and market forecast.
The CKO Test - IBM eKM November 2001
Do we need Chief Knowledge Officers, couldn't we just do with a good computer system instead ?
The End of Organizational Hierarchy ?- IBM eKM November 2001
The challenge of Knowledge Management to traditional corporate structures.
The Business of Knowledge - IBM eKM November 2001
Knowledge trading and IPR.
Community Science - October 2000
Internal Paper - Proposed methods for quantitatively measuring on-line community development.
The importance of location, laws and V.Shops - Lotus Gold September 22 2000.
Op Ed.
B2B Exchanges - Lotus Gold September 15 2000.
Op Ed.
Internet terrorists, IOC and the net media - Lotus Gold September 1 2000.
Op Ed.
3G Auctions, surfing at work & global market models - Lotus Gold August 25 2000.
Op Ed.
The Yahoo! case and its implications - Lotus Gold August 18 2000.
Op Ed.
Wired women, DoCoMo and AOL - Lotus Gold August 11 2000.
Op Ed.
Office surveillance, Carnivore and RIP - Lotus Gold August 4 2000.
Op Ed.
eCollaboration - the Evolution of the Extranet - Lotus Gold July 2000.
B2B Exchanges, e-market places, extranets and their implications for business management.
Copyright in crisis, Stephen King, EMI, Napster and GNUtella - Lotus Gold July 28 2000.
Op Ed.
ICANN's problems - Lotus Gold July 21 2000.
Op Ed.
UK vs US privacy legislation, RIP bill and barriers to trade - Lotus Gold July 14 2000.
Op Ed.
The Management of Knowledge - Lotus Gold June 23 2000.
Active management of corporate knowledge.
The language of the net and on-line translators - Lotus Gold June 23 2000.
Op Ed.
The ASP Opportunity - Lotus Gold June 16 2000.
Creating business advantage out of using ASPs.
Legal status of e-Signatures - Lotus Gold June 16 2000.
Op Ed.
edu-Commerce, ipr-Commerce and other aspects of the knowledge business - Lotus Gold June 2 2000.
Op Ed.
Linux in business update - Lotus Gold May 26 2000.
Op Ed.
The case for internet regulation - Lotus Gold May 19 2000.
Op Ed.
The e-Buisness Transformation - Lotus Gold May 2000.
Enabling the company to make the best of technology.
e-Banking, changing web demographics - Lotus Gold April 20 2000.
Op Ed.
Implications of the market adjustment, m-commerce - Lotus Gold April 14 2000.
Op Ed.
Legal responsibility, test cases and the net - Lotus Gold April 7 2000.
Op Ed.
People as the New Paradigm - Lotus Gold March 2000.
Proposing a people cantered approach to knowledge Management.
Safe harbour principles, business benefits of privacy & leaving the front door open - Lotus Gold March 17 2000.
Op Ed.
Bricks vs Clicks - Lotus Gold March 3 2000.
Op Ed.
Hand-helds, SyncML & what's wrong with WAP - Lotus Gold February 18 2000.
Op Ed.
Pets.COM, Super Bowl Advertising & Loudcloud - Lotus Gold February 18 2000.
Op Ed.
DoS Attacks & MP3 Wars - Lotus Gold February 11 2000.
Op Ed.
World Economic Forum - Lotus Gold February 4 2000.
Op Ed.
Comment - Internet.Works #27 January 2000 p25
Ghost written Op Ed - The benefits and risks of personalization 'Individuals are people too'.
EU Directives, China and the Net, US encryption export laws - Lotus Gold January 7 2000.
Op Ed.
Lotusphere 2000 - Lotus Gold January 7 2000.
Daily coverage from Lotus' US conference.
The Mobile Revolution - Lotus Gold January 7 2000.
Mobile telecom as a business tool.
Post Millennium blues, leap year & the new Internet - Lotus Gold January 7 2000.
Op Ed.